terms of service

CONDENSED TOS
NOTICE: This is the CONDENSED version of the TOS.Detailed info may be missing. The sole purpose of this condensed version is for the Customer to have an easy overview of the main points. Please refer to the full TOS below for more detailed terms, which WILL apply to your orders.

FULL TERMS OF SERVICE
LAST UPDATE: April 17th, 2025This contract applies to the artist further called Seller and person or institution further called Customer purchasing from Seller a work of art further called Product. By ordering Product from the Seller the Customer agrees to the following terms and conditions:PAYMENTS
1. Customer agrees to pay the due amount upfront for any orders of value lower or equal to $10.
2. On orders above $10 customer agrees to pay at minimum half the invoice total upfront. Any outstanding payment must be made on approval of the initial sketch.
3. Any other payment schedule has to be mutually agreed before work on the Product commences.
4. Customer accepts that work on the Product will not commence until payment has been received by Seller according to the above schedule.
5. Certain types of work do not allow for a split payment. In such cases customer will be informed about this and will be asked to agree on a different payment schedule, before any work can commence.PRODUCT DELIVERY
6. Customer agrees that Product will be delivered digitally to email address provided by Customer, after the final payment has been received by the Seller.
7. Any other method of delivery, either digital or physical, has to be mutually agreed before the work commences. Customer is obliged to bear any costs incurred by alternative delivery method, such as postal costs, material costs, digital service subscription fees etc.
8. It is sole responsibility of Customer to propose delivery method which works for both parties. Seller cannot be held accountable for Customer's loss of access to the delivery method, loss of delivered files, impediments such as spam filters or any other technical obstacles outside responsibility of the Seller.
8b. Upon delivery of the product, it is the Customer's responsibility to store it properly. Loss of product due to negligence will not be reimbursed by the Seller. Seller can not guarantee that the original copy of the product will be available in the case that the Customer lost their files.REVISIONS
9. Customer has the right to 3 complete revisions in the rough sketch/concept phase.
10. Customer has right to a reasonable amount of minor edits after completion, such as changing an eye colour or fixing a small detail, up to an additional 10% of the total time spent on creating the originally delivered Product. Any requests above that, however minor, will require a prior mutual agreement and will result in a proportional increase of order value. Any such increase will be invoiced separately. Work on any such excessive requests will not commence until the payment for the additional invoice(s) has been received.CURRENCY CONVERSIONS
11. Customer agrees to pay the total amount specified in USD.
12. It is the sole responsibility of Customer to bear any currency conversion costs, bank transfer fees, payment provider service fees and any other costs involved in transferring funds to the Seller.
13. Payment is considered as received and completed only when total amount received on Seller's USD account is equal to the invoice amount in USD.REFUND POLICY
14. Customer has right to request a full refund if there's been no progress for two consecutive months, or when Product has not been meaningfully updated within six months. Refund conditions for commissions which require more work must be agreed separately, before the work commences. These provisions exclude work interruptions caused by unforeseen circumstances such as illness, accident or any other credibly documented reason for interruption of work.
15. Customer obliges to contact the Seller in a fast and responsive manner, responding swiftly to any requests for comments, clarifications, opinions, validation of progress etc. Lack of timely communication on behalf of Customer will be recognized as implicit approval of all work progress and current state of the Product.PERSONAL AND COMMERCIAL USE
16. (a) The Product received by Customer is for personal use. Customer may not edit the Product in a way which violates the TOS or any criteria listed under "Will not draw", as seen on the "Prices" page.Any use of the Product for commercial purposes, reselling it, reproduction or publishing for reasons other than personal purposes has to be approved beforehand by the Seller. This will require a separate agreement between Customer and Seller defining exact conditions and financial implications of such use of the Product.(b) Customer does not hold the right to use the product in any blockchain-related technology, including NFTs, cryptocurrency, or future inventions in the space.(c) In addition, Customer does not hold the right to use the product for AI datasets or for AI tools and any present or future inventions in the space.(d) Customer may post the Product on their social media(s), so long as the Seller is credited as the artist. Seller should be credited as @bigbadvv0lf on Tumblr, Discord, or Bluesky.(e) Seller reserves the right to share pictures of the Product, including WIP shots, on the Seller's social media(s), unless otherwise discussed.CANCELLATIONS
17. Seller reserves every right to refuse or cancel any order, under condition of full refund, without giving reasons to Customer.
18. Any disrespectful behaviour will not be tolerated and may result in a cancellation of the order. Customer will receive full or partial refund depending on amount of work completed. Seller will have full right to refuse any service to the Customer in the future.TOS template used here, adjusted to suit the needs of the Seller.

Commissions: open

To request a commission using the following form, and email it to [email protected] or DM it to @bigbadvv0lf on discord.Preferred way for me, the artist, to contact you:
Link to character/ref(s):
Commission type:
Add-ons (colours, prop, etc):
Pose inspo:
Desired vibes/etc:
Additional comments:
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Commissions are currently closed as of Jan. 11th 2025. This site remains up as a resource for potential clients.If you wish to be notified when I re-open commissions, please join my discord server here, and select the "commission alert" role. Note that you must be 18+ to access the server as it is a space oriented towards and designed for adults.Alternatively, please email me with your preferred contact information here: [email protected] and I will be in touch with you when commissions are open.Given the high demand for my work, discord server and notification list members are given first notice when I open commissions. Commissions are rarely announced publicly as they fill quickly. If you are interested in commissioning, joining the server or notification list is the best way to do so.